We understand that life can be unpredictable, and plans may change. To ensure a smooth experience for all clients—and to support the sustainability of this small business—we kindly ask that you respect our 48-hour cancellation policy.
Cancellations
- We ask that any cancellations be made at least 48 hours in advance of your scheduled appointment.
- Cancellations made more than 48 hours ahead will not incur any charges.
- Cancellations made within 24 to 48 hours of the appointment will be subject to a 50% cancellation fee.
- Cancellations made less than 24 hours before the appointment will be charged the full cost of the scheduled service.
Rescheduling
- If you need to reschedule, please provide at least 48 hours’ notice.
- Requests made within 48 hours of the appointment will be handled on a case-by-case basis, depending on availability.
No-Show Policy
- Clients who do not show up for their appointment without prior notice will be charged the full service fee.
How to Cancel or Reschedule
To make changes to your appointment, you can:
- Call or text 07507861517 during business hours
- Leave a voicemail outside business hours
- Message us via our social media pages
- Email us at hello@janerosebeauty.co.uk
We do our best to accommodate unforeseen circumstances and appreciate your cooperation. Our cancellation policy helps us manage our time effectively and continue delivering excellent service to every client.
Thank you for your understanding and support!
